Service Technician - Identification Sensors (f/m/d)

Job Description

Service Technician - Identification Sensors (f/m/d)

Work location: Germany-wide
SICK Vertriebs-GmbH serves customers across a wide range of industries in the German market and successfully markets all products, services, and solutions from the Factory, Logistics, and Process Automation segments.
YOUR TASKS:

• Commission our systems (barcode, RFID, cameras), test their functionality, and troubleshoot issues
• Contribute ideas to projects and help design efficient processes in intralogistics and factory automation
• Serve as a technical point of contact for our customers on site, working with them as equals
• Deliver training sessions and ensure that our customers and colleagues can use the technology safely and confidently
• Document service assignments and maintain customer data in CRM systems
• Work closely with colleagues from Technical Support and Sales
• Travel regularly throughout Germany, with an average of three overnight stays per week away from home

YOUR PROFILE

• State-certified technician or master craftsman qualification in electrical engineering or a comparable qualification; alternatively, vocational qualification with relevant professional experience
• Experience in technical field service, ideally with knowledge of identification and machine vision technologies
• Knowledge of industrial control systems and data processing systems is an advantage
• Confident use of MS Office and CRM systems
• Good command of written and spoken English
• Strong customer orientation, excellent organizational skills, and willingness to travel
• Excellent teamwork and communication skills as well as flexibility