Service Assistent (m/w/d)

Your mission
To strengthen our service team, we are looking for a dedicated Service Assistant to join us as soon as possible, who will support our service technicians and service managers with organizational and administrative tasks.

• Support the service team in day-to-day administrative operations
• Prepare, process, and track service quotes
• Prepare invoices and support billing activities
• Correspond with customers, suppliers, and internal departments
• Plan, organize, and book business trips for our service staff
• Support technician scheduling
• Maintain and update customer, project, and service data in our systems
• Prepare analyses, reports, and presentations
• Organize meetings and prepare and follow up on relevant documents
• Support the optimization of administrative service processes

Your profile

• Successfully completed business apprenticeship, e.g., as an industrial clerk, office management clerk, or comparable qualification
• Initial professional experience in an assistant, service, or administrative role is a plus
• Excellent written and spoken German and English skills
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
• Strong organizational skills and a structured approach to work
• High level of service and customer orientation
• Strong communication skills and ability to work well in a team
• Independent, reliable, and thorough

We offer you:

• 30 days of annual leave in a year
• Flexible working hours through a flexitime model, along with the option to work from home
• Additional employer contributions to the company pension scheme and supplementary health insurance
• A future-proof role with challenging, varied tasks in a unique working environment
• Secure and long-term employment with the opportunity to grow both professionally and personally within our organization
• Professional development opportunities, including but not limited to language courses, soft skills, software training, etc
• A stimulating work environment with access to cutting-edge technology
• Collaborate within an interdisciplinary team
• Worldwide projects offering plenty of variety and challenge
• Supportive colleagues who assist during onboarding and continue to support you beyond
• Possible option for a company car, including private use
• Corporate benefits include discounted products, supermarket vouchers, and a bike leasing program (JobRad)

*Broadcast Solutions does not tolerate discrimination or harassment based on personal characteristics. We promote diversity and inclusion and are proud to offer equal opportunities