UX Designer (AI)
- 32-40
- Medior/senior position
- Hbo/wo
- € 4.500 - € 5.500
- Delft
- Any questions?
- Apply!
Where will you be working?
At TOPdesk’s headquarters in Delft, Kaiserslautern or Budapest.
As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.
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Your Job
- Rapid prototyping and refinement of new AI-powered concepts within our product (e.g. creation and governance of agents)
- Responsibility for the entire design process from initial discovery to final delivery
- Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
- Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
- Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
- Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
- Validation and refinement of designs through feedback gathering, usability testing, and data analysis
- Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
- Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
- Contribution to raising UX maturity and improving design processes across the organization
- Continuous monitoring of emerging trends, tools, and best practices within the UX field
Your profile
- You have 5+ years of professional experience in UX design (medior/senior capacity)
- You have a bachelor’s degree or vocational qualification in design, HCI, or a related field
- You have shipped and measured the success of AI-powered feature from a human-centered design perspective
- You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma and/or vibe coding
- You have experience working with or contributing to design systems
- You can validate designs through research, usability testing, and feedback
- You are experienced in driving strategic decisions in a product triad
- You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers
- You are proficient in English, ensuring clear communication across teams
- You are passionate about accessibility, inclusivity, and solving complex design challenges
- You have a proactive mindset and a drive for continuous improvement
This is what you do it for
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
10 to Grow
Devote 10% of your working time and a budget equivalent to 10% of your gross annual salary to personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
